Trust is required in all good relationships. Whether its business or personal, the greater compliment is being told you are trusted.
Many business owners assume if they give the market what they want they will be loved. Love, however, is only part of the equation. Loyal clients love your products because of trust in your service.
Whether you are a leader in business, not-for-profit, or a leader at home; trust is the greater requirement. The ideal atmosphere is when love results from trust.
There is in American history an account of a strong leader. She abandoned her husband with no warning; she couldn’t work a job longer than six months; when she did work she was so tired that she would fall asleep in the middle of a conversation. Was she loved? Yes! How? Because she was trusted: she was Harriot Tubman, the “Moses” of southern American slaves who followed her to freedom.
Trust is the foundation upon which a mature devotion can flourish. You usually have to stretch yourself beyond your current abilities when it comes to living and working with others. You have to develop unique skills.
Building trust with a loved one or work colleague requires character and competence. Connect in a way where you want to see what is best for those you lead.
Every duty of a leader has at its core this responsibility to improve those they are leading.
Adoration of your business yielding word-of-mouth referrals is a by-product of being trusted. When you work at becoming trustworthy, everyone benefits.